Auditing of Quality and Environmental Management Systems

المراجعة على نظم الإدارة الجودة والنظم البيئية

Contents:

• 1. Introduction
• 2. What is quality audit
• 3. Characteristics of quality audits (Independent- Competent- Unbiased)
• 4. Audit team management
• 5. Preparation for an audit
• • Preparation activities
• • Purpose of the audit (Types of Audit)
• • Audit Scope
• • Authority
• • Performance standards
• • Initial contact with the auditee
• • Preparation of the audit checklist
• 6. Audit execution:
• • Objective of execution
• • Opening Meeting
• • Execution activities (sampling, Interviewing, review records and products, witnessing implementation, tracing, corroboration).
• • Audit performance (code of conduct)
• • Questioning techniques
• • Audit team meetings
• • Exit Meeting (oral reporting)
• 7. Audit Reporting:
• Objectives, Elements of the report, characteristics of a report
• 8. Follow up activities: Re-audit - Close out – Documentation
• 9. Duties of Audit team members.
• 10. Qualification of audit personnel.

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